Terms of Service
WEBSITE USE AND GENERAL TERMS
By using this website, you agree to use its content, forms, and booking links for lawful purposes related to learning about Flow Academy services and contacting the academy.
Informational purpose
Website content is provided for general informational purposes and may be updated as class offerings, schedules, pricing, or promotions change. Visitors should confirm the latest details directly with the academy when making decisions.
Bookings and inquiries
Booking links and forms may be handled by third-party services used by Flow Academy. Submission of a request does not guarantee enrollment, placement, or availability until confirmed by the academy.
Intellectual property
Branding, written content, layout, logos, video, and images presented on this website belong to their respective owners and may not be copied or reused without permission.
Text messages (SMS)
Flow Academy runs a text messaging programme called Flow Academy Alerts. If you give us your mobile number and agree to receive texts, we may send you messages about the things you have asked us about or signed up for: confirmations and reminders for a trial class or booking, changes or cancellations to a class, notices about your membership or account, and replies from our coaches and front desk staff to questions you have sent us.
Consent is not a condition of purchase. You do not have to agree to receive texts in order to train with us, book a class, or buy anything from us.
How you join. You opt in by ticking the text-message box yourself when you book a class on our website or in our app. The box is unchecked by default, and this is the only way to join — staff never tick it for you. We do not buy, rent, or share phone number lists, and we do not text people who have not opted in.
Message frequency. Message frequency varies. Most people receive only a handful of messages, and only when something is actually happening — a booking, a class change, or a reply to something you asked us.
Message and data rates may apply. Flow Academy does not charge you for these messages, but your mobile carrier may charge you for messages you send or receive, depending on your plan. Check with your carrier if you are unsure.
How to stop. Reply STOP to any message from us at any time and we will stop texting you. You will get one final message confirming that you have been unsubscribed, and no further texts after that. You can also ask any member of staff to turn texts off for you.
How to get help. Reply HELP to any message from us, email connect@flowacademyhq.com, or call us on (951) 337-3781.
Carriers are not liable for delayed or undelivered messages. Text messaging is supported on major US carriers.